Skip to main content

MR.KNOW - DIGITAL WORKERS

Intelligent workforce management

How does it work?

By combining various technologies such as BPMN 2.0, intelligent process automation (iBPM), middleware, bots, avatars & animation, speech and artificial intelligence (AI), MR.KNOW can be integrated into your existing IT landscape as a digital assistant or digital worker, and even solve complex issues. When doing this, you can also get started quickly and easily with process descriptions and rule sets, without the need for complicated data training.

OUR EXAMPLES

Developments since 1996

MR.KNOW is the result of developments and experiences in the area of Business Process Management which have taken place since 1996, as well as from projects for well-known customers. Digital workers bring process management to life. Use MR.KNOW as your digital assistant or digital worker in consulting, sales, service, maintenance or accounting.

Numerous industries, including public administration, citizen portals, the police, security services, retail, automotive, insurance companies, banking, logistics, auditing companies and many more rely on our expertise.

Bringing digitalization to life.

Creation by any specialised department

No other tool lets you create digital assistants or digital workers with intelligent process automation (iBPM) in a faster way. With our Zero Coding and Rapid Application developments, creation takes place in just a few steps. Specialist departments can use our innovation to create the BPMN processes from their technical description, and can have potential user interfaces and design proposals displayed.

If required, the avatars can even be animated or adapted to your corporate design. Thanks to the latest web technologies, the digital workers (MR.KNOW) can be integrated into existing portals or websites, and adapted for desktops, mobiles, tablets or even voice applications.

Mastering complexity.
Process automation brings fast ROI

Digital workers solve all of your business tasks using the multiple award-winning MR.KNOW - BPM process engine and the integrated middleware. When doing this, the digital worker supports you with intelligent process automation, and can access all of the data in your systems.

With our innovation of being able to process unstructured data on the fly, the system can dynamically adapt your applications and also interpret and learn using an AI extension.

  • No coding necessary
  • Can be extended by specialised departments
  • Your new digital employee
  • Assistance with case management
  • Accepts unlimited requests 24/7
  • For initial consultation in service and sales
  • Deals with the entire process
  • Learns by means of data and AI
  • Existing IT systems and RPAs can be integrated
  • Modern user interfaces, bots and dashboards

MR.KNOW supports project leaders and project managers in business process automation.

  • Digitalization and automation of processes
  • Problem-free transfer of specialist knowledge to digital workers
  • Case processing with intelligent assistance workflows
  • Ideal for processing of and compliance with regulations and laws
  • Combination of different technologies (bots, RPA, OCR, BPM, AI, voice etc.) depending on the area of application of MR.KNOW.
  • Outstanding user experience by using avatars, voice, mobile and individual design
  • Implemented using the Zero Code and "Process Knowledge Mining".
  • Supports the BPMN 2.0 and DMN standards
  • Logic can be added via a library
  • Process models can be uploaded using drag & drop, and the web application is automatically created from the model
  • User interfaces and forms can be adapted without programming
  • A "minimum distance" algorithm allows assistance systems to automatically optimise the order of the questioning
  • Addition of meta-information such as hint texts for answers or the sorting order of the listing
  • Level 3 enhancement of analytics, AI and RPA systems.
  • Recording of multidimensional feature spaces
  • External microservices are offered to the experts via a function library
  • Simple integration of existing IT system landscapes
  • Can be integrated into existing CMS systems or portal applications
  • Development of applications, even without existing ones

Kunden und Projekte

A. Frauenrath Bauunternehmen GmbH
Partner: perbit Software
ADMEDES GmbH
Partner: perbit Software
Partner: ZS Computer Service
Arbeiterwohlfahrt Bezirksverband Brandenburg Ost e.V.
Partner: perbit Software
Archbishopric General Vicariate
Partner: perbit Software
ATLAS Dienstleistungen für Vermögensberatung GmbH
Partner: perbit Software
Audi Zentrum Ingolstadt Karl Brod GmbH (Audi Centre Ingolstadt Karl Brod GmbH)
Partner: perbit Software
Autohaus Engelhard GmbH (Engelhard GmbH car dealership)
Partner: perbit Software
Backwelt GmbH
Partner: ZS Computer Service
Bartenbach AG
Partner: perbit Software
Partner: Boss Info
Bilstein Gruppe
Partner: perbit Software
Bischöfliches Ordinariat (Episcopal Ordinariate)
Partner: perbit Software
Bund für Umwelt und Naturschutz Deutschland Landesverband Baden-Württemberg e.V.
Partner: perbit Software
Bundesgesellschaft für Endlagerung mbH (Federal Company for Repository Disposal mbH)
Partner: perbit Software
Caritasverband Dortmund e. V.
Partner: perbit Software
Caritasverband für die Diözese Hildesheim e.V. (Caritas Association for the Diocese of Hildesheim e.V.)
Partner: perbit Software
CHG Meridian Group
Partner: perbit Software
CONET Technologies AG
Partner: perbit Software
DB Mobility Logistics AG
DB Systel GmbH
Debeka Krankenversicherungsverein a. G
Partner: perbit Software
dechant hoch- und ingenieurbau gmbh
Partner: perbit Software
Deutsche Akkreditierungsstelle GmbH (German Accreditation Body GmbH)
Partner: perbit Software
Deutsche Arzt AG (German doctor AG)
Partner: perbit Software
DFL Deutsche Fußball Liga GmbH (DFL German Football League)
Partner: perbit Software
DIESEL TECHNIC SE
Partner: perbit Software
Partner: PROSERVICE
Docter Optics SE
Partner: perbit Software
Dr. Babor GmbH & Co. KG
Partner: Esch & Pickel
DSW Deutsche Stiftung Weltbevölkerung (DSW German Foundation for World Population)
Partner: perbit Software
Partner: bpi solutions
Engagement Global gGmbH
Partner: perbit Software
EOS GmbH
Partner: perbit Software
eQ-3 AG
Partner: perbit Software
Ernst Bohle GmbH
Partner: perbit Software
Eurofactor GmbH
Partner: perbit Software
Evangelische Bank eG
Partner: brightONE
Ferdinand Bilstein GmbH + Co. KG
Partner: GFT Technologies
FMS Wertmanagement Service GmbH
Partner: perbit Software
Food Fox GmbH
Partner: bpi solutions
Partner: Esch & Pickel
Frigosped GmbH
Partner: Esch & Pickel
Garmin Germany GmbH
Partner: perbit Software
GDH Services GmbH & Co. KG
Partner: perbit Software
Gebr. Eickhoff Maschinenfabrik und Eisengießerei GmbH
Partner: perbit Software
Gebrüder Schulte GmbH & Co. KG
Partner: perbit Software
Genossenschaftsverband Bayern e.V. (Cooperative Association Bavaria) e.V.
Partner: perbit Software
German Telekom AG
Partner: perbit Software
GETEC
Partner: perbit Software
Partner: bpi solutions
Goodrich (UK)
Hamilton Data Services
GOPA Group Service GmbH
Partner: perbit Software
GÖRG
Partner: perbit Software
Graf von Westphalen (Count of Westphalia)
Partner: perbit Software
GWQ ServicePlus AG
Partner: perbit Software
Hamburg Chamber of Commerce
Partner: perbit Software
Heineken (RUS)
Partner: Hamilton Apps
Heldele GmbH
Partner: perbit Software
Hering GmbH & Co. KG
Partner: perbit Software
HIL Heeresinstandsetzungslogistik GmbH (HIL Army Maintenance Logistics GmbH)
horizont group gmbh
Partner: Esch & Pickel
HÜTTENES-ALBERTUS Chemische Werke GmbH (HÜTTENES-ALBERTUS Chemical Works GmbH)
Partner: perbit Software
INTER Versicherungsgruppe (INTER Insurance Group)
Partner: perbit Software
Internationales Bankhaus Bodensee AG
Partner: perbit Software
Joh. Berenberg, Gossler & Co. KG
Partner: perbit Software
Johannes Lindemann GmbH & Co. KG
Partner: perbit Software
Johnson & Johnson (RUS)
Partner: Hamilton Apps
Kamps GmbH
Partner: perbit Software
Kern & Stelly Medientechnik GmbH
Partner: perbit Software
Kerntechnische Entsorgung Karlsruhe GmbH (Nuclear Waste Disposal Karlsruhe GmbH)
Partner: perbit Software
Partner: Esch & Pickel
Lebenshilfe Helmstedt-Wolfenbüttel gGmbH
Partner: Curamus
Lebenshilfe Stuttgart e.V.
Partner: perbit Software
Lebenshilfe Wetzlar-Weilburg e.V.
Partner: Curamus
Leica Camera AG
Partner: perbit Software
Lutz Aufzüge GmbH
Partner: perbit Software
Luye Pharma AG
Partner: perbit Software
M.M.Warburg & CO
Partner: perbit Software
Management Services Helwig Schmitt GmbH (Management Services Helwig Schmitt GmbH)
Partner: perbit Software
Mazars (RUS)
Partner: Hamilton Apps
MBN GmbH
Partner: perbit Software
MEDICPROOF GmbH
Partner: BPM&O
Mensching Holding GmbH
Partner: perbit Software
Merck Schering-Plough (RUS)
Partner: Hamilton Apps
Partner: INTEX EDV-Software
Partner: Esch & Pickel
Mitschke GmbH & Co. Kunststoffwerk KG (Mitschke GmbH & Co. plastics plant KG)
Partner: perbit Software
Münchner Bank eG
Partner: perbit Software
nbs partners Partnerschaftsgesellschaft mbB
Partner: perbit Software
net group Beteiligungen GmbH & Co. KG
Partner: perbit Software
Nidwaldner Kantonalbank (Cantonal Bank of Nidwalden)
Partner: GFT Technologies
NORD/LB Luxembourg S.A.
Partner: perbit Software
Nordkurier Mediengruppe GmbH & Co. KG
Partner: perbit Software
Novitas BKK
Partner: perbit Software
NSI Präzisionsdrehteile GmbH (NSI precision turned parts GmbH)
Partner: perbit Software
Oest Holding GmbH
Partner: perbit Software
Öko-Institut e.V.
Partner: perbit Software
P + Z Engineering GmbH
Partner: perbit Software
P&P Gruppe Bayern GmbH
Partner: perbit Software
PANDION AG
Partner: perbit Software
Partner: perbit Software
Postal Civil Service Health Insurance Fund
Partner: perbit Software
Prego Services GmbH
Partner: perbit Software
PRO TALIS Holding GmbH
Partner: perbit Software
Partner: ZS Computer Service
RARI Food International GmbH
perbit Software
Renesas Electronics Europe GmbH
Partner: perbit Software
Reverse Logistics GmbH
Partner: perbit Software
REWE DORTMUND Großhandel eG (REWE DORTMUND Wholesale eG)
perbit Software
Rhine-Neckar Chamber of Industry and Commerce
Partner: perbit Software
Richard Ditting GmbH & Co. KG
Partner: perbit Software
ROM AG
Partner: bpi solutions
Saint-Gobain Sekurit Deutschland
Partner: perbit Software
Schneider Electric (RUS)
Partner: Hamilton Apps
SHBB Steuerberatungsgesellschaft mbH (SHBB tax consulting company mbH)
Partner: perbit Software
SLSP Swiss Library Service Platform AG
Partner: Boss Info
Partner: Esch & Pickel
Sommer & Goßmann MEDIA-MANAGEMENT GmbH
Partner: SOLATEC
SSW-Trading GmbH
Partner: perbit Software
Stadt Mörfelden-Walldorf (City of Mörfelden-Walldorf)
Partner: ZS Computer Service
Stadt Zürich Organisation und Informatik (City of Zurich Organization and Information Technology)
Partner: GFT Technologies
Partner: Esch & Pickel
Stadtwerke Emden GmbH
Partner: perbit Software
STAHLGRUBER GmbH
Partner: perbit Software
Stiftung Friedhorst (Friedhorst foundation)
Partner: Curamus
Süddeutsche Krankenversicherung a.G. (South Germany Health Insurance a.G.)
Partner: perbit Software
Swisslog GmbH
Partner: perbit Software
Partner: bpi solutions
Sysmex Europe GmbH
Partner: perbit Software
systec POS-Technology GmbH
Partner: perbit Software
TAPROGGE GmbH
TDK Sensors AG & Co. KG
Partner: perbit Software
TEAG Thüringer Energie AG
Partner: perbit Software
Partner: bpi solutions
therapiehilfe e.v.
Partner: perbit Software
TIB Chemicals AG
Partner: perbit Software
Trifels Verlag GmbH (Trifels Publishing House)
Partner: Esch & Pickel
TTI, Inc.European Headquarters
Partner: perbit Software
Ulrichswerkstätten Augsburg (Ulrich workshops Augsburg)
Partner: Curamus
UmweltBank AG
Partner: perbit Software
United Air Specialists Inc. (UAS)
Partner: Esch & Pickel
USU GmbH
Partner: perbit Software
VDE Services GmbH
Partner: perbit Software
Partner: Esch & Pickel
Partner: Esch & Pickel
VerbundVolksbank OWL eG
Partner: perbit Software
Verlag der Tagesspiegel
Partner: perbit Software
Partner: bpi solutions
viadee AG
Partner: perbit Software
VÖB-Service GmbH
Partner: perbit Software
Volksbank in Südwestfalen eG
Partner: perbit Software
Volksbank Kassel Göttingen eG
Partner: perbit Software
Volksbank Mittelhessen eG
Partner: perbit Software
Volksbank Ulm-Biberach eG
Partner: perbit Software
Werkstätten Hainbachtal gemeinnützige GmbH (Hainbachtal non-profit workshops GmbH)
Partner: Curamus
Westfalen Weser Netz GmbH
Partner: perbit Software
WestLotto GmbH & Co. OHG
Partner: perbit Software
WetterOnline Meteorologische Dienstleistungen GmbH
Partner: perbit Software
Wickeder Westfalenstahl GmbH
Partner: perbit Software
Wilhelm Böllhoff GmbH & Co. KG
Partner: bpi solutions
Wirtschaftskanzlei GvW Graf von Westphalen (Business law firm GvW Graf von Westphalen)
Partner: perbit Software
Zech Management GmbH
Partner: perbit Software
ZGL Lünen
Partner: Esch & Pickel
Ziehl-Abegg SE
Partner: perbit Software
Zimmer GmbH
Partner: perbit Software
Zoo Hannover GmbH (Hanover Zoo GmbH)
Partner: perbit Software

ALLE KUNDEN UND PROJEKTE

Callback-Service
Write to us
Newsletter registration