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PROCESS SOLUTONS

NO-CODE-BPM PROJECTS AND EXAMPLES

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BANKING SOLUTIONS
BANKING SOLUTIONS

This solutions helps banks, fintechs, financial service providers and loan companies to speed up their processes.

Banks, savings banks, finance, financial service providers, new products, NPP, fintechs, trading, risk management, KWG-18, MaRisk, credit, Aval, product catalogue, service provider controlling, banking software, loans
BILLING WORKFLOW
BILLING WORKFLOW

Our example shows how MR.KNOW can help in the production of invoices for foreign countries.

Foreign invoicing, outgoing invoice, billing, invoicing, invoice, payment processing, payment processing
BORDER-ASSISTANT
BORDER-ASSISTANT

Digital solutions for immigration and police authorities make smooth border travel, border protection and case processing possible.

iBorderCtrl, BAMF, asylum applications, asylum process, asylum procedures, police, residence authorisation, residence permit, border protection, border controls, cross-border traffic, travel, border control, court hearings, EGVP 2.0, ASA, immigration & asylum reintegration system, MARiS, InGe, ZPE, court and administration inbox, EGVP, identity management, IDM-B, DigA, EASY System, Intelligence Cycle, iCROSS, Police, Authorities, No-Code, Zero-Code, No-Code-BPM
BRANCH-RISK-MANAGEMENT
BRANCH-RISK-MANAGEMENT

Protect your branches with risk assessments and article surveillance and optimise your human resource planning with MR.KNOW.

branch, risk management
CAPEX-WORKFLOW
CAPEX-WORKFLOW

Keep an eye on your investment planning. MR.KNOW supports you with investment management and CapEx Workflows.

CAPEX, financial planning software, investment evaluation, investment process, financial planning, investment planning, investment management, investment plan, investment calculator, investment implementation, investment checking, investment controlling, investment programme, investment measures, investments, initial investment, replacement investment, rationalisation investment, expansion investment, liquidity forecast, profitability forecast, CapEx Approval Process, CapEx workflow
COMPLAINT MANAGEMENT
COMPLAINT MANAGEMENT

Take complaints seriously: Improve service and customer satisfaction with the complaint management from MR.KNOW.

Complaint
CONTRACT MANAGEMENT
CONTRACT MANAGEMENT

Simplify and automate the creation of contracts, contract processing and the administration of contracts within your company.

Contract, contracts, contract management, contract processing, contract workflow, MaRisk, risk management, contract data, jacket contracts, contract book, scanning, OCR, contract administration, data protection, individual contract, general agreements, notice periods, payment targets, contract creation, legal department, accounting, authorisations, §25a, KWG, status tracking, contract file, deadline monitoring, clause management, signature, version control, storage, correspondence, deadline warning, contract
DECLARATION WORKFLOWS
DECLARATION WORKFLOWS

Process management for logistics and retail: Automate your customs processing with MR.KNOW.

declaration
DEVELOPER-ASSISTANT
DEVELOPER-ASSISTANT

Your digital worker for application development without programming.

Solution development, application development, development, Zero Coding, LowCoding, solution production, iBPM
DIGITAL OFFICE
DIGITAL OFFICE

Improve your work processes and unfold the entire potential of the digitalised office.

workplace, digital office
EMBASSY-ASSISTANT
EMBASSY-ASSISTANT

The digital solution for all embassy representations, embassies, consulates, multilateral agencies and contact offices.

Konsulat
EMERGENCY MANAGEMENT
Preview: EMERGENCY MANAGEMENT

With the MR.KNOW solution, existing emergency management can be digitalised and manual steps automated.

Emergency, emergency management, checklists, risk management, crisis management, guides
ENERGY PROCESSES
ENERGY PROCESSES

Process solutions for municipal utilities, energy suppliers, dealers and storage operators.

Municipal utilities, energy suppliers, storage operators, technical processes, suppliers, change of supplier, change of tariff, change of provider, self services, moving, start of delivery, end of delivery, counter, rate change, billing change, deferral, complaints, product selection, HKNR, GPKE, EWS, MaBiS, WiM, GeLi, ESS, ebIX, BNetzA, MaKo, disclosure requirements, REMIT, ACER, ENTSOG, DVGW, billing processes, Smart Metering, information transparency, disclosure obligations, network operator, market area manager, TSM, ISMS, AuS, EMAS, EnMS, OHB, BHB, QS, CRM, Integrated Management System, ISMS, environment management, energy management, internal revision, drinking water, networks, SmartSuite, Trading
FACTORY-ASSISTANT
FACTORY-ASSISTANT

From digital worker guidance, maintenance, production monitoring to emergency management.

Emergency management, failure, temperature, reports, machine maintenance, production monitoring, predictive maintenance, employee information system, MES Workflow, MIS, worker information system, WIS, worker guidance, worker, production employee, installation 4.0, workflow-based MES, KVP, industry 4.0, continuity management, BCM, manufacturing tests, VDA, initial sample tests, machine data, documentation, production, test criteria, investment planning, complaints, protective devices, upgrades, risk assessment
FINANCE-RISK-MANAGEMENT
FINANCE-RISK-MANAGEMENT

Ensure fast operation of your new product processes in accordance with MaRisk and improve the quality of your innovations.

Risk, MaRisk, finance
FORMS MANAGEMENT
FORMS MANAGEMENT

Your solution for the production of electronic forms for administration and the automation of business and administration processes.

Forms, form filling, form management, administration processes, output management, CSS editor, form software
GDPR-ASSISTANT
GDPR-ASSISTANT

No more problems with the GDPR – MR.KNOW supports you with legitimate processing of personal data.

Data protection assistant, data protection assistant, GDPR software, EU-GDPR, data protection management software, data protection primary care, data anonymity, data management, data protection officer, personal data
HR PROCESSES
HR PROCESSES

Optimise all processes concerning your human resources: more efficiency and satisfied employees with MR.KNOW.

HR
IFRS-ASSISTANT
IFRS-ASSISTANT

Balance sheet preparation easier than ever! Reduce your workload and ensure that the IFRS regulations are followed.

ifrs
INTERNAL CONTROL SYSTEM (ICS)
INTERNAL CONTROL SYSTEM (ICS)

Your risk management solution: fulfils compliance requirements, automates control mechanisms and monitors procedures.

Risk management, ICS, control systems, GRC, SOX, Risk, damage assessment, controls, risk, compliance, QCS, OpRisk, monitoring, informant, auditing, GwG, KYC, COSO, COBIT, CICA
INVOICE MANAGEMENT
INVOICE MANAGEMENT

Optimise your invoice processing! MR.KNOW automatically records, checks and enters your incoming invoices.

EDI, incoming invoice, OCR, scanning, invoices, capturing, TCG, SAP, Datev, infor, entry, invoice, zugferd, xrechnung, invoice workflow, GoBD, incoming invoice, invoice approvals, accounting, fattura, e-invoice, document capture, archiving, invoice processing
LEGAL-ASSISTANT
LEGAL-ASSISTANT

Supports legal techs in the automation of their internal processes and law firms in their digital transformation.

Solicitors, justice, law firms, lawyers, laws, legal texts, legal studies, case processing, legal technology, legal tech software, legal information system, ROSS intelligence, European Legislation Identifier (ELI), European Case Law Identifier (ECLI), Legal Tech 3.0, Legal Chatbot, law firm management, client management, initial consultation, situation review, client acquisition, directive management, contract analytics, preservation of evidence, LegalDocML.de, XÖV, E-Discovery software, law firm software, smart contracts, ROSS Intelligence, Matter Management, Legal Spend Analytics, Legal Information System (RIS), Online Dispute Resolution, Legal consulting
LOGISTIC WORKFLOWS
LOGISTIC WORKFLOWS

The solution for logistics processes. From delivery note workflow, replacement parts management and fleet management to the recall system.

logistic, supply chain, recall,
MAILROOM PROCESSING
MAILROOM PROCESSING

Automate all incoming mail within your company with the process oriented inbox processing from MR.KNOW.

mail, mailroom, inbox processing, mail processing, electronic mail, mail tracking, mail distribution, document classes, inbox channels, PDF/A, XML, barcode, classification, OCR, capturing
OFFER MANAGEMENT
OFFER MANAGEMENT

From request to conclusion: this solution makes flexible automation of your offer management possible.

Offer process, offer management, sales, marketing, sales processes, offer optimisation, offer administration, offer calculation, offer processing, sales cycle, dynamic pricing
ON BOARDING
ON BOARDING

MR.KNOW supports the automation of resourcing processes and individual onboarding processes when new employees are appointed.

Onboarding, checklist, feedback processes, working materials, resourcing process, software asset management, SAM, resourcing, licence management, certificates, sick notes, HR, holiday notes, coaching, HR helpdesk, human resource files, familiarisation, code of conduct, statements, control slip
ORDER MANAGEMENT
ORDER MANAGEMENT

Create more order processing efficiency and fulfil customer orders in a satisfactory way.

Order processing, customer orders, e-commerce, order processing, order management, ordering processes, order progress, order management, after sales service, incoming payment, invoicing, returns, customer satisfaction, delivery modalities, creditworthiness, prices, order compilations, invoicing, commissioning
PAYMENT PROCESSING
PAYMENT PROCESSING

Automation, archive, record and evaluate your incoming payments and maintain full control and a clear overview.

payment
POLICE-ASSISTANT
POLICE-ASSISTANT

Supports police and authorities with case processing and knowledge acquisition as a digital worker.

Police, digital police, cyberguide, cybercrime, crime prevention, product fraud, crime scene security, PRECOBS, at risk, hazardous materials checking, online police station, information system, investigation, deployment planning, investigation recording, preservation of evidence, evidence recording, organisational knowledge, authorities software, KNIME, police strategy 2027, police IT, INPOL country, eFBS, EASy, CASA, PIAV, ZEUS, SAFIR, CASE, CEBIUS, KRISTAL, CaseST, MERLIN, FBS-TH, THEA, VeRA, ViVA, POLAS, INPOL country, @rtus, PIAV, data mining, core police systems, police service platform, predictive, smartpolice
PUBLIC-ASSISTANT
PUBLIC-ASSISTANT

Your new solution supports your case processing and OZG implementations and digitalises your citizen portal.

Authority, municipality, city council, case processing, committee management, egovernment, e-government, citizen portal, sormas, portal network, OZG, e-file, egov, digitalise forms, digital administration, ITZ federation, IT council, digital cabinet, digital politics, FITKO, KoSIT, IT planning council, dit.bund, 4germany, Single Digital Gateway VO, EU-OZG, FIM, XÖV, BMI, ÖPNV, immediate aid, request process, deadline extensions, tax deferral, change of residence, business registration, short-time work allowance, daycare registration, plan disclosure documents, building application, property drainage approvals, indirect discharge cadastre, digital town hall, BayernPortal, electronic tax declaration, digital guide
PURCHASE ORDER
PURCHASE ORDER

Your purchase order system solution maps your individual procurement process and optimises your purchases across locations.

Purchase
RESOURCING PLATFORM
RESOURCING PLATFORM

Simplify and automate your entire human resource processing.

Resourcing
RETAIL-ASSISTANT
RETAIL-ASSISTANT

From standard workflows, assistants for sales and service to branch optimisations with forecasts for order processing.

Retail, online trade, mail order, goods management, retail, POS, suppliers, hazardous substances directive, SCIP, in-house brands, ordering processes, advice, product advice, products, sales, use of space, recall, procurement processes, logistics, logistics chains, safety data sheets, PIM, QAP, Quality Assurance Process, cancelled purchases, product placement, building management, special items, product classifications, products, BOB, LLD, runners, campaigns, scale limits, destruction, promotional products, promotions, products, shelf life, flow of visitors, admission, suppliers, purchasing, orders, bundling, auctions, supermarkets, clothing businesses, specialist electronics markets, furniture stores, DIY stores, drug stores, chemists, specialist music stores, specialist photography stores, florists, bakeries, building materials, wholesale, foreign trade, online shops, shops, EHI, collective orders, e-commerce, m-commerce, centre management, disposal, franchise, trademarks, inventory, checkouts, multi-channel, omni-shopper, shopper behaviour, purchasing habits, Customer Journey, purchasing process, multi-channel, seamless, click & collect, Internet shopping, food trade, food retailers, online dealers, destruction of goods, online payment, assistance, promotional strategies, point of sale, promotional measures, consumer goods industry, promotional displays, Robotics4Retail, R4R, inventory, shop software, smart store, product range, WPR, self-service warehouses, stationary trade, supply chain, returns, payment systems, Christmas business, session, branches, branch optimisation, price adjustments,
SALES WORKFLOWS
SALES WORKFLOWS

Administer contacts and leads, and link the correct processes with the CRM solution from MR.KNOW.

SALES-ASSISTANT
SALES-ASSISTANT

Your digital sales: From product advice to sales, it accompanies your customers through the ordering process.

Sales, mcommerce, ecommerce, e-commerce, sales employee, digital, advice, sales, customer loyalty, CRM, campaigns, leads, contact management, retail, service, ordering, order, sales, salespersons, customer service, sales processes, adviser, product advice, contact management, forecast, sales processes, lead generation, customer contact, order processing
SECURITY ASSISTANT
SECURITY ASSISTANT

Consultancy and workflows relating to information security (ISMS) and the areas of cybersecurity and NIS2, including risk management and

NIS2, ISMS
SERVICE-ASSISTANT
SERVICE-ASSISTANT

Your assistant for support in the service centre takes over the fully-automated processing of requests, complaints and advice, for example.

Service, CallCenter, Call-Center, Service Employee, Agent, Customer Care, Service optimisation, workforce management, IT services, case processing, complaints, claims, customer service, advice, requests
SUGGESTION SYSTEM
SUGGESTION SYSTEM

From idea management to information system. Improve your products, processes and protect information and informants.

suggestion, idea management
SUPPLY CHAIN DUE DILIGENCE ACT
Preview: SUPPLY CHAIN DUE DILIGENCE ACT

Lösung zur Umsetzung des Lieferkettengesetz (LkSG) mit BAFA Antragswesen, Dokumentation, Risikoanalysen, Veröffentlichungen und

Supply Chain Act (LkSG)
TAX-ASSISTANT
TAX-ASSISTANT

Be it advice, testing or internal monitoring: This assistant supports auditing companies with taxation issues.

Tax, tax audit, audit, auditor, issues, checks, tax, legislative texts, law firm software, digitalisation compass (WPK), auditor 2.0, auditing technology, annual auditor, WP/vBP practice, client requests, client advice, business consulting, auditing, RSM orb, IT supported annual audit, audit bots, audit of the future, client solution, legal tech
TRAVEL WORKFLOW
TRAVEL WORKFLOW

Makes travel bookings and travel expense claims for your employees child's play.

Travel, vacation
VACATION WORKFLOW
VACATION WORKFLOW

Improve your holiday and absence administration and reduce your costs at the same time.

holiday, vacation, admistration

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