Automation that feels like teamwork.
Consulting
The role has been open for months, and your team keeps things running anyway. We turn your job posting into a digital worker that takes on the tasks left undone – without your team having to run a project for it.
What this asks of you
Before we get to the technology: what does this cost you in time, what happens to your special cases – and does it turn into a project after all?
The basis is your job posting – you already have it. After that we need your specialists for questions, not as project staff: you describe the task the way you would explain it to a new colleague. What gets trained afterwards is the digital worker, on your tasks and systems – not your team.
Special cases are part of the model, not an afterthought to it. Every exception is mapped as its own visible path in the process – you can trace at any time how a decision was reached. Anything that is not clear-cut goes to a human, with everything needed to decide.
We build on the systems you already run instead of introducing a new landscape. Within a few days you see a working prototype and how the digital worker actually operates. Only then do you decide whether and how to continue.
Drop it into the potential analysis: within minutes you see which tasks your digital worker would take on and how high the automation potential is per activity – free and without obligation. What that looks like in practice is shown by ITSG GmbH: 75 % faster case handling (in German).
Services
Six building blocks – from analysis to onboarding your digital worker.
We analyse your job profiles and tasks in detail, determine the automation potential and pick the best tool for each task – rule-based processes, AI agents, RPA or direct system integration via interfaces.
Together we define your digital worker: role, tasks, responsibility and interfaces. We decide whether it works as an Assistant, Agent or Worker – precisely tailored to your specific job profile.
In in-depth process consulting we design the future workflow and quickly build a functional prototype (Proof of Concept). You experience tangibly and risk-free how the digital worker will act.
We set up the system – either highly secure in your private cloud or on-premises, fully GDPR-compliant. The digital worker is finally implemented and trained precisely on its tasks and your systems.
Not required to run it – your business team has nothing to learn. If you want to adapt the platform yourself later, you can: we enable your IT coordinators and citizen developers to manage it thanks to BPMN 2.0 – without any programming effort.
We guide the cultural change, ease fears within the team and involve the works council early on. Clear governance rules define the interplay of humans and machines – sustainably anchored across the org.
Process
In six consecutive steps – structured and proven. Click through the phases.
Phase 01 · AI potential analysis
The AI analysis runs entirely online via our potential analysis: we evaluate your job profiles and tasks and determine the automation potential. Along the way you already get a preview of the BPMN process – and, via low-code, a first version of your digital worker after just a few steps.
Phase 02 · Persona definition
Together we set the role, tasks, responsibility and interfaces – and whether your worker acts as an Assistant, Agent or Worker. Precisely tailored to your job profile.
Phase 03 · AI process consulting & prototyping
In in-depth process consulting we design the future workflow and quickly build a functional Proof of Concept. You experience tangibly and risk-free how the worker acts.
Phase 04 · Build & implementation
We set up the system – highly secure in your private cloud or on-premises, GDPR-compliant. The digital worker is finally implemented and trained precisely on its tasks and systems.
Phase 05 · Low-code enablement for your IT (optional)
This phase is voluntary – your business team has nothing to learn for the digital worker to do its job. If you want to manage the platform yourself later, this is where we enable you: your IT coordinators and citizen developers, thanks to BPMN 2.0 and intuitive interfaces, without any programming.
Phase 06 · Change management, HR & IT governance
We support the cultural change, reduce reservations in the team and involve the works council early. Clear governance rules steer the interplay of people and machine.
Academy
This offer is aimed at your IT and at anyone who wants to model themselves. None of these courses is required for your digital worker to do its job.
6 modules · 1–2 days each
6 advanced · 4 courses
Specialist · Professional · Master
Effort for your team, special cases, process, first results, data protection and technology – answered briefly.
Less than you expect. The basis is your job posting – you already have it. After that we need your specialists for questions, not as project staff: you describe the task the way you would explain it to a new colleague. What gets trained afterwards is the digital worker, on your tasks and systems – not your team.
Special cases are part of the model, not an afterthought to it. Every exception is mapped as its own visible path in the process – you can trace at any time how a decision was reached. Anything that is not clear-cut goes to a human under the human-in-the-loop principle, with everything needed to decide.
No. We build on the systems you already run instead of introducing a new landscape. Within a few days we show a functional live prototype – only then do you decide whether and how to continue.
In six consecutive steps: AI potential analysis, persona definition, AI process consulting with prototyping, build and implementation, optional low-code enablement, and change management, HR and IT governance. Step by step, this creates your productive digital worker.
Very quickly: within a few days we show a functional live prototype (Proof of Concept). Instead of long project timelines, we work iteratively and with calculable ROI.
Yes. We use GDPR-compliant architectures and are AI-neutral. It runs either as a high-security SaaS cloud or on-premise in your own data centre.
A digital persona describes the role, tasks, responsibility and interfaces of your digital worker. Based on your job profiles we decide whether it works as an Assistant, Agent or Worker – precisely tailored to each area of use.
For structured and knowledge-intensive processes – from case handling and invoice checking to complex reviews. Typical industries are public administration, finance, industry, legal, healthcare and mid-sized companies.
No – and your business team has nothing to learn either. Implementation is model-based with BPMN 2.0, without classic programming. If you want to adapt the platform yourself later, you can: the optional low-code enablement empowers your IT coordinators and citizen developers. It is not required to run it.
We actively guide the cultural change: we ease fears within the team, involve the works council early on and establish clear governance rules for the interplay of humans and machines.
The basis is the open BPMN 2.0 standard, complemented by AI agents, RPA and direct system integration via APIs and connectors. Depending on the task, leading language models such as OpenAI, Anthropic Claude, Google Gemini or Mistral are used – AI-neutral.