Automation that feels like teamwork.

MR.KNOW

Digital workers: examples & use cases

Your individual MR.KNOW: AI-powered team members for more efficiency, quality and growth – across all industries and functions. Pick an area or compare the automation levels Assistant, Agent and Worker.

Catalogue

Digital workers for every area

These examples show the entry into the world of digital workers. Each digital worker can be extended into a Digital Assistant, Agent or Worker. Filter by area of use and find the right digital worker for your company.

Assistant

Audit Assistant

Audit & accreditation

Digitise expert knowledge for assessments, audits, approvals and accreditation.

Available as
AssistantAgent

Learn more

Assistant

Border Assistant

Border control & authorities

Digitalise border control, asylum and case processing for public authorities in a compliant way.

Available as
Assistant

Learn more

Agent

Contract Assistant

Contract management

Manage contracts from drafting through approval and deadline control to renewal, supplier and risk management.

Available as
AssistantAgentWorker

Learn more

Assistant

Customs Assistant

Customs & foreign trade

Customs clearance for import and export – classification, documents and export control.

Available as
Assistant

Learn more

Assistant

Developer Assistant

IT & development

Accelerate application development with vibe coding, zero-coding and low-coding.

Available as
AssistantAgentWorker

Learn more

Assistant

Emergency Assistant

Emergency management

Digitalise emergency and crisis plans – checklists, alerting and audit-proof documentation.

Available as
AssistantAgent

Learn more

Worker

Energy Assistant

Energy sector

Solutions for utilities, energy suppliers and storage operators.

Available as
AssistantAgentWorker

Learn more

Assistant

ESG Assistant

Sustainability

Implement ESG regulation in a structured, traceable way.

Available as
AssistantAgent

Learn more

Assistant

Hotel Assistant

Hospitality

Content management and process automation for the hospitality industry.

Available as
AssistantAgentWorker

Learn more

Assistant

HR Assistant

Human resources

Automate recruiting, onboarding, personnel administration, absences and travel expenses.

Available as
AssistantAgent

Learn more

Agent

IFRS Assistant

Financial reporting

Simplified balance-sheet creation to international standards.

Available as
AssistantAgent

Learn more

Assistant

Innovation Assistant

Idea management

Idea and whistleblowing management from submission through expert reports and evaluation to implementation.

Available as
AssistantAgentWorker

Learn more

Assistant

Investment Assistant

Investment management

Investment requests and CapEx workflows from request through approval to follow-up.

Available as
AssistantAgentWorker

Learn more

Agent

Invoice Assistant

Invoice processing

Verify, approve and archive incoming and outgoing invoices automatically, including mandatory e-invoicing.

Available as
AssistantAgent

Learn more

Worker

Logistics Assistant

Logistics

Automate and monitor delivery note, spare parts, fleet and recall processes.

Available as
AssistantAgentWorker

Learn more

Worker

Mailroom Assistant

Incoming mail

Capture incoming mail via OCR, classify it, assign it and forward it in an audit-proof way.

Available as
AssistantAgentWorker

Learn more

Worker

Order Assistant

Order processing

Customer orders from capture through billing and shipping to returns and after-sales.

Available as
AssistantAgentWorker

Learn more

Agent

Police Assistant

Law enforcement

Case processing, analysis, knowledge preservation and support for evidence ("Cyberguide").

Available as
AssistantAgent

Learn more

Worker

Procurement Assistant

Purchasing & procurement

Procurement from the purchase requisition through order and goods receipt to invoice approval.

Available as
AssistantAgentWorker

Learn more

Agent

Public Assistant

Administration digitalisation · OZG

Automate case handling, application reviews and administrative processes without media breaks.

Available as
AssistantAgent

Learn more

Worker

Retail Assistant

Retail

Automate inventory, ordering and store optimisation in retail.

Available as
AssistantAgentWorker

Learn more

Agent

Risk Assistant

Risk & compliance

Meet compliance and control requirements (internal controls, GRC, KYC) with automated controls.

Available as
AssistantAgent

Learn more

Agent

Sales Assistant

Sales

Support for all sales activities – from acquisition and lead qualification to close.

Available as
AssistantAgentWorker

Learn more

Agent

Security Assistant

ISMS · NIS2 · DORA

Map cybersecurity and information-security workflows in a compliant way.

Available as
AssistantAgent

Learn more

Assistant

Service Assistant

Customer service

Portal-based handling of registrations, bookings and service requests.

Available as
AssistantAgentWorker

Learn more

Agent

Supply-Chain Assistant

Supply chain act

Implement supply chain due diligence: risk analysis, supplier assessment, complaints procedure, report.

Available as
AssistantAgentWorker

Learn more

Agent

Tax Assistant

Tax advisory

Make mandate management and audit technology more efficient for tax advisors.

Available as
AssistantAgent

Learn more

Frequently asked questions

The most common questions about deploying digital workers.

Which digital workers are available?

MR.KNOW offers digital workers for sales, customer service, HR, finance, administration, production and IT & legal – each as Assistant, Agent or Worker.

Can I configure a worker for my area?

Yes. We configure digital workers precisely to your job profile and integrate them into your systems (ERP, CRM, HR).

How high is the automation level?

Depending on the task, 60–75% automation is typically achievable – we determine the exact figure from your job profile.