Automation that feels like teamwork.

AssistantBPM · Platform

The platform behind your digital workers

AssistantBPM is the operating system on which your digital workers are built, work and are managed – based on BPMN 2.0, AI and low-code. Traceable, integrable and GDPR-compliant.

Foundation

An operating system for digital workers

Instead of many separate tools, AssistantBPM brings together every building block a digital worker needs.

A digital worker is more than a bot: it follows clear processes, understands documents and data, decides on a rule- or AI-based basis and is embedded in your systems. That is exactly what AssistantBPM is built for.

Processes are modelled on the open BPMN 2.0 standard, executed by the process engine and assembled into finished applications with low-code – without traditional programming and without a black box.

The building blocks of a digital worker

  • BPMN 2.0 – model & document processes
  • Process engine – run workflows reliably
  • AI assistant – language, documents, decisions
  • Low-code/no-code – applications without programming
  • Middleware & connectors – link to ERP, CRM, HR
  • Monitoring – oversight, SLAs, compliance

Recognition

Awards and Certificates

Award-winning solutions and recognised innovation.

Software Made in Germany 2026 – German IT SME Association
softguide seal of quality – BPM
softguide seal of quality – Low Code
softguide seal of quality – Public Sector
Process Solution Award – INSPIRE recognition
Innovationspreis-IT – Best of 2018, initiative mittelstand, BPM category
TÜV certified – INSPIRE recognition
IBM SOA – INSPIRE recognition
The MR.KNOW AssistantBPM platform at a glance

Features

What the platform can do

From capturing a process to running it live – everything works together.

Process modelling

Design workflows visually on the BPMN 2.0 standard – in the web designer or framework, always traceable and auditable.

AI assistant

Sketches and descriptions turn into standardised BPMN models, data objects and interfaces – AI-supported and guided.

Automation & low-code

Assemble finished applications without programming – model-based, reusable and quickly in production.

Digital workers

BPMN, middleware and bots combined with avatar, speech and AI – the worker takes on real tasks, not single clicks.

Integration & middleware

Seamless connection to existing systems via open standards, APIs and connectors – without media breaks.

Monitoring & analytics

Business Activity Monitoring, real-time dashboards, SLA and compliance tracking, and analytics up to predictive analytics.

All your digital workers – one platform.

Whether one worker or hundreds: modelling, operation, integration and control all run centrally through AssistantBPM. That keeps your automation traceable, low-maintenance and scalable.

Platform

MR.KNOW overview

One platform that fully maps even complex job profiles.

  • Assistant, Agent, Worker
  • BPMN 2.0 and workflow engine
  • Avatar & speech
  • Data protection & multicloud
  • Middleware & connectors
  • Custom applications

Learn more about digital workers

MR.KNOW Digital Worker

Automation levels

Assistant · Agent · Worker

Three levels of digital workers – all on the same platform.

Assistant

Supports & relieves

BPMN rule-based – works strictly to compliance and process rules, ideal for structured, guided case handling.

Agent

Acts & decides

AI-supported – understands unstructured data and documents via LLM, takes on checks and decisions within clear rules.

Worker

Works & delivers

Process engine & integration – solves entire cases autonomously and connects systems without media breaks.

Operation & security

Run it your way, fully auditable

AI-neutral, GDPR-compliant and without a black box – you stay in control.

Deployment on your terms

  • Highly secure SaaS cloud or on-premise in your own data centre
  • GDPR-compliant architecture, data residency in the EU
  • AI-neutral – swappable language model, no vendor lock-in
  • Role and access concept

Traceable & low-maintenance

  • Every step based on the open BPMN 2.0 standard
  • Fully auditable for IT compliance and audits
  • Central oversight, SLAs and monitoring
  • Model-based instead of programming – easy to adapt

AssistantBPM Enterprise

For large organisations: central control, governance and monitoring of hundreds of digital workers. The enterprise platform brings management and operation together in one place.

AssistantBPM explained

The most common questions about the platform.

What is AssistantBPM?

AssistantBPM is the platform on which your digital workers are modelled, run and managed – based on the open BPMN 2.0 standard, a process engine, an AI assistant and low-code.

Do I need programming skills?

No. Processes are modelled with BPMN 2.0 and delivered via low-code/no-code – without traditional programming.

Cloud or on-premise?

Both. AssistantBPM runs as a highly secure SaaS cloud or as a full on-premise installation in your own data centre – GDPR-compliant and AI-neutral.

What is the difference to AssistantBPM Enterprise?

Enterprise is the tier for large organisations: central control, governance and monitoring of hundreds of digital workers. You will find the details at bpm.mrknow.ai.

How quickly can AssistantBPM be introduced?

You typically see a working live prototype within a few days; a fully set-up solution is productive in around 10 days on average.

Can AssistantBPM integrate with SAP, ERP or CRM?

Yes. AssistantBPM connects to existing systems such as SAP, ERP, CRM & DMS via open standards, APIs and connectors – modelled on the basis of BPMN 2.0.