On-prem operation
MR.KNOW – AssistantBPM runs in isolated, portable containers (Docker) on your own servers – right up to isolated high-security environments. Full data sovereignty, with no dependency on external clouds.
Digital workers · Operations
Operations that scale with you.
Digital workers run wherever you need them: containerised, portable and consistent across cloud boundaries. From public cloud and on-premise to high-security environments – automatically scaled and with European data protection.
Platform & portability
Containers, orchestration & multi-cloud
MR.KNOW – AssistantBPM is the operating system for digital workers and BPM applications – built for on-premise, multi-cloud and high-security operation.
Multi-cloud capability
Cloud-agnostic and vendor-independent – as SaaS or self-managed. This eases migration between AWS, Azure, Google Cloud & co. and enables a true multi-cloud strategy with European data protection.
Scaling & orchestration
Automated deployment, load balancing and scaling via Kubernetes (Helm). Containers are orchestrated based on load – for high availability and smooth operation, even at peak times.
Control & traceability
Orchestrating AI agents & processes
Digital workers control AI and processes centrally, auditably and in line with the EU AI Act – based on the open BPMN 2.0 standard.
Central orchestration of AI agents
Multiple AI agents are conducted centrally and work as a coordinated team. The digital worker controls them transparently and in line with the EU AI Act – traceable, auditable and designed so that a person keeps full control at all times.
BPMN 2.0 incl. process engine
Operations build on the open BPMN 2.0 standard with an integrated process engine. Workflows are fully modelled, repeatable and traceable across system boundaries – with no black box and no proprietary, isolated silo running in the background.
DMN rules built into BPMN 2.0
DMN decision tables are built directly into the BPMN 2.0 standard – with no separate rule modelling required. A simple rule engine is included, and extensive rule engines or an enterprise service bus can additionally be integrated when needed.
Process flow with colour coding
The full process flow is visualised – including colour coding and clearly marked AI activities. Status, responsibilities and AI steps are visible at a glance at any time and remain completely traceable throughout the entire process.
Live monitoring & incident management
A live instance view, automatic incident detection and process analytics for cycle time, SLA and cost provide real-time visibility into live operations – so bottlenecks and issues surface early and can be resolved in a targeted way.
Prompt vault & versioning
AI prompts are kept safely in the prompt vault and versioned in your own environment. Every change stays traceable and reversible – for consistent, quality-assured and reliably compliant AI results across every run and workflow.
Deployment & security
Operational security & data sovereignty
Whether public cloud, on-premise or an isolated high-security environment – operations adapt to your requirements, not the other way round.
Multi-cloud & European data protection
Full multi-cloud capability with consistently European data protection. Run your digital workers on-premise or in the cloud – with full data sovereignty.
High availability & scaling
A distributed, fault-tolerant architecture with automatic load balancing and high throughput keeps digital workers reliably available – even under load and at peak times.
Integration & connectors
Pre-built connectors integrate existing systems without media breaks – from REST, Kafka and SAP to ERP, CRM, ITSM and legacy applications.
Operation in high-security environments
Operation is also possible in isolated high-security environments – with clear tenant separation, configurable security mechanisms and complete log recording.
Parallel directory replication
Multiple user directories can be replicated and connected in parallel. Identities, roles and permissions remain consistently available across distributed systems.
Tamper-proof audit trail
Every process execution and every AI decision is logged automatically and completely – a tamper-proof audit trail as the basis for governance, compliance and audits.
At a glance
Operational benefits at a glance
What makes operating digital workers with MR.KNOW scalable, portable and secure.
Scalability & portability
- Containerisation with Docker
- Orchestration with Kubernetes (Helm)
- Cloud-agnostic – SaaS or self-managed
- Deployment on AWS, Azure, Google Cloud, OpenShift or on-premise
- Automated scaling & load balancing
- High availability & fault tolerance
- Connectors & ESB integration (REST, Kafka, SAP, ERP/CRM, legacy)
- Multi-cloud capability
Control & security
- Central orchestration of AI agents in line with the EU AI Act
- DMN & rule engine built into BPMN 2.0
- Process flow incl. colour coding & AI activities
- Live monitoring, incident management & process analytics
- Tamper-proof, complete audit trail
- Prompt vault & versioning in your own environment
- European data protection & full data sovereignty
- High-security operation & parallel directory replication
Your operations, your rules.
From public cloud to high-security environment: you decide where and how your digital workers run. We provide the portable, orchestrated and traceable platform to do it.