Automation that feels like teamwork.

CTO Assistant · Assistant

Relieve IT strategy & IT governance

The CTO Assistant consolidates roadmap, budget, architecture and regulation into one overall picture and prepares decisions for management and boards.

What the CTO Assistant handles:

  • Update the technology roadmap
  • Steer IT budget & cloud costs
  • Prepare architecture decisions
  • Produce board & NIS2 reporting
  • up to 58 % Automation
  • 24/7 Available
  • BPMN 2.0 auditable
CTO Assistant – digital worker by MR.KNOW

Benefits for the CTO

How a digital worker relieves IT leadership: one overall picture, documented decisions, deadlines in view.

One picture instead of spreadsheets

Key figures from Jira, cloud consoles and the CMDB flow automatically into a shared cockpit.

Decisions on record

Papers with options, costs, risks and sources – traceable for boards and auditors.

Costs visible early

Deviations in cloud, SaaS and AI spending are reported before the budget limit is reached.

Obligations in view

Deadlines from NIS2, the EU AI Act, the Cyber Resilience Act and the Data Act land in the portfolio with owners.

Typical tasks of the CTO

From the roadmap to the board report: the CTO Assistant prepares, the CTO decides.

Strategy & portfolio

  • Update the roadmap from goals, demand and capacity
  • Prioritise the project portfolio by value, risk and resources
  • Capture technical debt and plan its reduction
  • Prepare architecture decision records (ADR)
  • Consolidate the application landscape (EAM)
  • Quarterly reports for management and advisory board

Budget, vendors & governance

  • Compare IT budget plan vs. actual and explain variances
  • Allocate cloud, SaaS and AI costs by cause
  • Monitor licence and contract deadlines
  • Bundle DevOps key figures (DORA metrics) at team level
  • Follow up regulatory deadlines (NIS2, AI Act, CRA)
  • Evaluate IT team capacities in aggregate

Frameworks, systems & data

The CTO Assistant connects development, operations and cost data with the requirements of IT governance.

Governance framework

Aligned with COBIT 2019, TOGAF, ITIL 4, ISO/IEC 27001:2022 and BSI IT-Grundschutz.

Development & operations

Jira, GitHub/GitLab, ServiceNow and CMDB – used to derive DevOps key figures and portfolio status.

Costs & architecture

Cost consoles from AWS, Azure and Google Cloud, EAM tools such as LeanIX, licence and SIEM data.

Assistant · Agent · Worker

Three automation levels – matched to the task.

MR.KNOW Digital Assistant
Supports & relieves

Digital Assistant

BPMN rule-based

Works strictly according to compliance and process rules (BPMN 2.0 & process engine) – perfect for structured rule sets and guided case handling, even in high-security areas.

MR.KNOW Digital Agent
Acts & decides

Digital Agent

AI-powered

Understands unstructured data, emails and contracts via LLMs, takes over complex checks and decisions – autonomous tasks complementing existing systems.

MR.KNOW Digital Worker
Works & delivers results

Digital Worker

Autonomous AI orchestration

Solves whole processes autonomously and connects individual AI agents into teams – autonomous data transfer between legacy systems and web APIs, without media breaks.

How it works

  1. Job profile

    Analyse tasks & workflows.

  2. Configure

    Model persona & processes (BPMN 2.0).

  3. Connect

    Integrate systems & data.

  4. Operate

    Cloud or on-premise, GDPR-compliant.

  5. Optimise

    Monitoring & governance.

Start potential analysis now

Which roles & organisations?

The CTO Assistant is tailored to IT leadership – in SMEs and the public sector alike.

CTO & CIO

  • Roadmap and budget at a glance
  • Less manual reporting
  • Preparation for advisory board and management
  • Overview of vendors and licences

Public-sector IT leadership

  • NIS2 evidence and reports
  • Budget planning for IT projects
  • Steering aligned with IT-Grundschutz
  • Procurement and contract deadlines

Management & CFO

  • Transparent IT costs
  • Evidence of management oversight
  • Decision papers with options
  • Risk picture of the technology

Frequently asked questions

The most common questions about the CTO Assistant.

Does the CTO Assistant make decisions on its own?

No. It prepares options with costs, risks and sources – approval and responsibility remain with the CTO.

How high is the automation level of the CTO Assistant?

Around 58 % automation is achievable for the typical tasks of the CTO Assistant – technology and budget decisions deliberately stay with people, whom the assistant supports in a structured way.

Which systems does the CTO Assistant connect to?

Typically Jira, GitHub or GitLab, ServiceNow, CMDB, cloud cost consoles and EAM tools such as LeanIX. The integration runs via open interfaces and BPMN 2.0 processes.

How does it work with the Security and Developer Assistant?

It takes their results into the overall picture for management and triggers tasks there. It does not replace the specialist ISMS and development work.

Does the CTO Assistant support management's NIS2 obligations?

Yes. It documents the status of measures, training and reports to management and thus supports the oversight duty under NIS2 (in Germany § 38 BSIG).

Are individual employees assessed?

No. Key figures are evaluated at team and system level. Assessing the performance of individual people would be a high-risk use under the EU AI Act and is deliberately excluded.

Which regulation does the CTO Assistant keep track of?

Deadlines from NIS2, the EU AI Act, the Cyber Resilience Act and the Data Act are managed in the portfolio with owners. The legal assessment remains with the specialist department and advisers.