About us
Your reliable AI partner from the Black Forest
MR.KNOW is a brand of Inspire Technologies GmbH. We make process management tangible for everyone – today with real digital workers based on BPMN 2.0, a high-performance engine and AI.
At a glance
MR.KNOW in numbers
Nearly three decades of BPM experience, strong partners and locations across Germany.
Focus since 2008
First projects 2018
with approx. 30 team members
Customers & projects
Partners & ecosystem
Company
Who we are
Owner-led, rooted in the Black Forest and specialised in digital workers.
MR.KNOW is a brand of Inspire Technologies GmbH, headquartered in St. Georgen in the Black Forest. Formed in 2008 through a management buy-out from GFT AG, the company stands for holistic process management and the mission "solutions without programming".
Today we extend the open standard BPMN 2.0 with artificial intelligence into real digital workers. Our vision and ambition: "make process management tangible for everyone" – pragmatic, sovereign and transparent.
The founders
The people behind MR.KNOW
Experienced minds bringing process management and AI together.
Managing Partner
Dr. Michael Otte
PhD from KIT with a focus on AI. BPM development and project management experience since 1990.
Managing Partner
Andreas Mucke
Specialist in strategy, sales and marketing with a business degree and professional experience since 1998.
Values
What we stand for
Values that shape our collaboration and our products.
Pragmatism
Measurable relief instead of lofty tech talks – with fast ROI.
Sovereignty
AI-neutral, GDPR-compliant, as SaaS or on-premise. No vendor lock-in.
Transparency
No black box: every process step auditable in the open BPMN 2.0 standard.
History
Our path to a specialist in digital workers and process automation
Nearly three decades of process management – from BPM to the digital worker.
- 1996GRIT Report Developer
- 2002BPM Suite
- 2008MBO from GFT AG
- 2018Digital Assistants
- 2022Platform
- 2024No-Code BPM
- 2025Community & Enterprise
- 2026Digital Workers
Engagement
Memberships
We are actively involved in leading associations and networks of the digital, AI and SME economy.
Real-world results that are measurable
Outcomes from real customer projects – across industries.
Deutsche Post
Over 20 million pages – cases processed automatically per hour.
OBI
Invoice run cut from 6–8 to 2–3 days.
University of Stuttgart
Study and administrative processes automated.
Telekom Security
De-Mail processes: hours instead of weeks.
Sixt
Processes seamlessly connected across system boundaries.
Lufthansa AirPlus
Billing and approval processes digitally orchestrated.
Trust
Customers and projects
More than 200 organisations from business and public administration rely on MR.KNOW.
- Deutsche Post
- Deutsche Telekom Security
- Lufthansa AirPlus
- Merck
- Sixt
- Garmin
- Leica Camera
- OBI
- Johnson & Johnson
- Saint-Gobain
- Schneider Electric
- Siemens
- GKN Automotive
- TDK
- Best Western Hotels
- REWE Dortmund
- Metro
- Berenberg
- M.M.Warburg & CO
- NORD/LB
- Bayerische Versorgungskammer
- Hamburg Chamber of Commerce
- Berlin House of Representatives
- University of Stuttgart
Network
Our partners
Together with more than 40 technology and implementation partners we deliver solutions across industries.
perbit Software
bpi solutions
GFT Technologies
IBM
msg
+ 40 partners
Locations
Where to find us
Three locations in Germany – personal and regional.
Headquarters
St. Georgen
Leopoldstr. 178112 St. Georgen
Black Forest
Office
Cologne
Amsterdamer Str. 22850735 Cologne
Office
Leipzig
Euro-Asia Business CenterMesse-Allee 2
04356 Leipzig