Automation that feels like teamwork.

Education Assistant · Assistant

Relieve education & training providers

The Education Assistant plans courses and trainers, keeps enrolments and records and prepares billing to funding bodies – the decision stays with the provider.

What the Education Assistant handles:

  • Course, room and trainer planning
  • Enrolment, contract & invoice
  • Funding & funding-body billing
  • Create records and certificates
  • up to 60 % Automation
  • 24/7 Available
  • BPMN 2.0 auditable
Education Assistant – digital worker by MR.KNOW

Benefits for providers

How a digital worker gives management time back: routine runs ahead, deadlines stay in view, records stand up to audit.

More time for education

Enrolments, letters and lists are prepared – management time stays free for programme and quality.

Deadlines in view

Funding-body billing dates, exam registrations and re-certifications are flagged in good time.

Audit-proof records

Every attendance, every approval and every source remains traceable in the log.

Data kept to a minimum

Only the data needed for contract, funding and records – role-based and without profiling.

Typical tasks in education

From course planning to funding claims: the Education Assistant prepares, the provider approves.

Courses, trainers & learners

  • Course, room and trainer planning for approval
  • Contact freelance trainers, prepare contracts and fee statements
  • Enrolments, waiting lists and cancellations for low uptake
  • Participation contracts, cancellation notices and invoices
  • Record attendance, report dropouts to the funding body
  • Generate certificates and proof of attendance

Funding, quality & administration

  • Check training vouchers and bill the funding body
  • Compile programme documents for quality audits
  • Track deadlines for approval, audit and re-certification
  • Prepare applications for EU and regional funding
  • Exam registrations with chambers and awarding bodies
  • Learner letters in plain language and translation

Systems, data & law

The Education Assistant works with your existing course and learning software – your core systems remain unchanged.

Course & learner management

Course administration, CRM and finance systems such as DATEV via exports and open interfaces; for independent schools also the school administration system.

Learning platform & communication

Works with Moodle, ILIAS, OpenOlat, Untis/WebUntis, Microsoft 365 and video conferencing.

Data protection & EU AI Act

GDPR, distance-learning rules and funding bodies' record-keeping duties; admission, assessment and exam supervision are deliberately excluded.

Assistant · Agent · Worker

Three automation levels – matched to the task.

MR.KNOW Digital Assistant
Supports & relieves

Digital Assistant

BPMN rule-based

Works strictly according to compliance and process rules (BPMN 2.0 & process engine) – perfect for structured rule sets and guided case handling, even in high-security areas.

MR.KNOW Digital Agent
Acts & decides

Digital Agent

AI-powered

Understands unstructured data, emails and contracts via LLMs, takes over complex checks and decisions – autonomous tasks complementing existing systems.

MR.KNOW Digital Worker
Works & delivers results

Digital Worker

Autonomous AI orchestration

Solves whole processes autonomously and connects individual AI agents into teams – autonomous data transfer between legacy systems and web APIs, without media breaks.

How it works

  1. Job profile

    Analyse tasks & workflows.

  2. Configure

    Model persona & processes (BPMN 2.0).

  3. Connect

    Integrate systems & data.

  4. Operate

    Cloud or on-premise, GDPR-compliant.

  5. Optimise

    Monitoring & governance.

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Which providers?

The Education Assistant is tailored to organisations that run education as a business – from academies to retraining.

Adult education

  • Continuing education institutes and academies
  • Community and adult education centres
  • Language and integration course providers
  • Retraining and vocational rehabilitation

Independent schools

  • Private and independent schools
  • Vocational and technical schools
  • Nursing and healthcare schools
  • Music and art schools

Associations & in-house

  • Chambers and trade associations
  • Corporate and in-house academies
  • Distance-learning institutes
  • Certified, publicly funded providers

Frequently asked questions

The most common questions about the Education Assistant.

Does the Education Assistant grade exams or decide who gets onto a course?

No. Access to courses, assessment of learning outcomes, placement at a level and exam supervision remain with trainers, examination boards and management. Under Annex III no. 3 of the EU AI Act such functions count as high-risk and are deliberately excluded.

How high is the automation level of the Education Assistant?

Around 60 % automation is achievable for the typical tasks of the Education Assistant – educational and contractual decisions deliberately stay with the provider, whom the assistant supports in a structured way.

Does the Education Assistant support publicly funded programmes?

Yes. It keeps attendance and programme records, tracks funding bodies' reporting and billing deadlines and compiles the documents for audits – in Germany, for example, for AZAV approval. The approval itself is granted by the certifying body.

What happens to learner and trainer data?

Only data required for contract, funding and records is processed – role-based, logged and under a data processing agreement. The data is not used to train AI models.

Does the works council need to be involved?

As a rule, yes. In Germany, technical systems that can record employee behaviour or performance are subject to co-determination under § 87(1) no. 6 BetrVG; church-run providers follow their own staff representation rules. Introduction can be governed by a works agreement.

Does the Education Assistant replace course administration or the learning management system?

No. It works alongside them – course data, learner files and learning content stay in your existing administration and learning platform.

Is the Education Assistant also suitable for independent schools?

Yes. Independent schools use it for enrolment administration, school fees, funding applications and official school statistics. The school law of the country or region concerned remains decisive.