Faster processes
Automated delivery note and shipping flows shorten throughput times.
Logistics Assistant · Worker
Automate logistics & transport processes
The digital worker automates logistics processes from the delivery note through spare parts and fleet management to recalls.
What the Logistics Assistant handles:
- Run delivery note & shipping processes
- Manage spare parts & stock processes
- Coordinate fleet & routes
- Secure recalls & traceability
- up to 68 % Automation
- 24/7 Available
- BPMN 2.0 auditable
Benefits
Benefits for logistics
Faster, less error-prone processes from goods receipt to delivery.
Fewer errors
Digital capture and matching reduce incorrect and duplicate postings in the warehouse and in shipping.
Full traceability
Batch and serial number tracking enables fast recalls and evidence.
Transparent costs
Fleet, routes and stock become measurable and form the basis for optimisation.
Areas of use
Typical tasks in logistics
From goods receipt to recall: the Logistics Assistant automates operational logistics processes.
Warehouse, shipping & fleet
- Delivery note, spare parts & fleet workflows
- Automated reconciliation of stock data & goods movements
- Intelligent control of transport capacity utilisation
- Forecasts for customer demand & delivery options
- Escalation mechanisms & deputy rules
- Recall handling
Transparency & connectivity
- Central access to data from several systems without data migration
- Cross-functional process visualisation
- Real-time notifications (portal/email)
- Process monitoring across the entire supply chain
- Multilingual support
- Digital signature capability
Standards & integrations
ERP, telematics & track-and-trace
The Logistics Assistant connects warehouse, transport and systems without media breaks.
ERP, WMS & EDI
Multi-system connectivity to ERP and warehouse management (WMS) via EDI interfaces.
Compliance connections
Linked to customs clearance and recall systems.
Process standard
BPMN 2.0 – free of media breaks and auditable.
Automation levels
Assistant · Agent · Worker
Three automation levels – matched to the task.
Digital Assistant
BPMN rule-based
Works strictly according to compliance and process rules (BPMN 2.0 & process engine) – perfect for structured rule sets and guided case handling, even in high-security areas.
Digital Agent
AI-powered
Understands unstructured data, emails and contracts via LLMs, takes over complex checks and decisions – autonomous tasks complementing existing systems.
Digital Worker
Autonomous AI orchestration
Solves whole processes autonomously and connects individual AI agents into teams – autonomous data transfer between legacy systems and web APIs, without media breaks.
Process
How it works
Job profile
Analyse tasks & workflows.
Configure
Model persona & processes (BPMN 2.0).
Connect
Integrate systems & data.
Operate
Cloud or on-premise, GDPR-compliant.
Optimise
Monitoring & governance.
Target groups
Which departments & industries?
The Logistics Assistant is tailored to operational logistics – from industry to retail.
Logistics & warehouse
- Warehouse & shipping logistics
- Spare parts logistics
- Fleet & transport management
- Supply chain
Production & trade
- Production & plants
- Wholesale & retail
- Distribution & fulfilment
- After-sales & service
Industries
- Industry & automotive
- Retail & e-commerce
- Consumer goods
- Logistics providers
Frequently asked questions
The most common questions about the Logistics Assistant.
What does the Logistics Assistant do exactly?
The Logistics Assistant automates operational logistics processes – from delivery note and shipping through spare parts and fleet management to recall and traceability.
How high is the automation level of the Logistics Assistant?
Around 68 % automation is achievable for the typical tasks of the Logistics Assistant – we determine the exact figure from your role profile.
Does the Logistics Assistant support recalls?
Yes. Batch and serial number tracking makes it quick to identify affected shipments and handle recalls.
Can the Logistics Assistant be integrated with ERP and warehouse management?
Yes. It connects to ERP and warehouse management systems via open standards, APIs and connectors.
Can the Logistics Assistant process telematics and scanner data?
Yes. Barcode/RFID scanners, telematics and track-and-trace data are integrated into the process.
Are logistics documents audit-proof?
Yes. All documents are recorded in an audit-proof way – based on the open BPMN 2.0 standard.