Automation that feels like teamwork.

HR Assistant · Assistant

Automate HR processes – digital HR worker

The digital HR worker relieves human resources from recruiting and onboarding through personnel administration to absences and travel expenses.

What the HR Assistant handles:

  • Pre-sort & accompany applications
  • Run onboarding & offboarding
  • Manage personnel files & documents
  • Process absences & travel expenses
  • up to 60 % Automation
  • 24/7 Available
  • BPMN 2.0 auditable
HR Assistant – digital worker by MR.KNOW

Benefits

Benefits for human resources

Noticeably relieve HR: more time for people instead of admin.

Save time & money

Recurring HR processes run automatically – without manual data entry and follow-up questions.

Better candidate & employee experience

Fast responses and guided processes improve the experience for applicants and employees.

GDPR-compliant

Personal data is processed in a compliant and audit-proof way.

A relieved HR team

The team gains time for advice, culture and strategic people work.

Areas of use

Typical tasks in human resources

From recruiting to accounting: the HR Assistant automates the processes along the employee lifecycle.

Recruiting, joining & leaving

  • Applicant management & recruiting workflows
  • Joining & leaving processes (on/offboarding)
  • Onboarding checklists & anonymised feedback processes
  • Issuing work equipment (IT, vehicles, licences) with stock control
  • Software asset & licence management incl. cost centres
  • Digital personnel file, contacts & HR helpdesk

Absence, travel expenses & self-service

  • Leave & absence management with entitlement calculation
  • Deputy rules & calendar view (individual/group)
  • Travel expense accounting with flat rates (incl. BRKG) & receipt capture
  • Approval workflows (rebooking, cash advance, cost release)
  • Remaining leave & accrual lists
  • Training planning & people development

Standards & integrations

HR systems, self-service & compliance

The HR Assistant connects HR, time and specialist systems without media breaks.

Works council & data protection

Works-council-compliant processes, audit trails and permission protection.

HR, ERP & directory systems

Integration with HR software, ERP, DMS/CRM and Active Directory.

Configuration

Low-code/no-code adjustment without programming (BPMN 2.0).

Automation levels

Assistant · Agent · Worker

Three automation levels – matched to the task.

MR.KNOW Digital Assistant
Supports & relieves

Digital Assistant

BPMN rule-based

Works strictly according to compliance and process rules (BPMN 2.0 & process engine) – perfect for structured rule sets and guided case handling, even in high-security areas.

MR.KNOW Digital Agent
Acts & decides

Digital Agent

AI-powered

Understands unstructured data, emails and contracts via LLMs, takes over complex checks and decisions – autonomous tasks complementing existing systems.

MR.KNOW Digital Worker
Works & delivers results

Digital Worker

Autonomous AI orchestration

Solves whole processes autonomously and connects individual AI agents into teams – autonomous data transfer between legacy systems and web APIs, without media breaks.

Process

How it works

  1. Job profile

    Analyse tasks & workflows.

  2. Configure

    Model persona & processes (BPMN 2.0).

  3. Connect

    Integrate systems & data.

  4. Operate

    Cloud or on-premise, GDPR-compliant.

  5. Optimise

    Monitoring & governance.

Start potential analysis now

Target groups

Which departments & industries?

The HR Assistant is tailored to human resources – from mid-sized companies to large corporations.

Human resources

  • Recruiting & talent acquisition
  • Personnel administration
  • People development
  • HR business partners

Operations & administration

  • Payroll & time management (preparation)
  • Shared service centres
  • Travel & expense management
  • Back office

Industries

  • Mid-sized companies & corporates
  • Public sector
  • Retail & services
  • Industry & production

Frequently asked questions

The most common questions about the HR Assistant.

What does the HR Assistant do exactly?

The HR Assistant relieves human resources along the employee lifecycle – from recruiting and onboarding through personnel administration to absences, travel expenses and offboarding.

How high is the automation level of the HR Assistant?

Around 60 % automation is achievable for the typical tasks of the HR Assistant – we determine the exact figure from your role profile.

Does the HR Assistant work as an Assistant or an Agent?

The HR Assistant works as an Assistant: rule-based on the open BPMN 2.0 standard, strictly according to compliance and process requirements.

Can the HR Assistant be integrated with existing systems?

Yes. The HR Assistant connects seamlessly to HR, ERP, time management and applicant tracking systems via open standards, APIs and connectors.

Is the HR Assistant GDPR-compliant?

Yes. The HR Assistant is GDPR-compliant, AI-neutral and fully auditable (BPMN 2.0). It runs either as a high-security SaaS cloud or on premise in your own data centre.

Does the HR Assistant cover leave and travel expenses?

Yes. Leave and absence requests as well as travel expense accounting are among the typical tasks of the HR Assistant.