React faster
Predefined procedures and automatic alerting noticeably shorten response times in an emergency.
Emergency Assistant · Assistant
Digitalise emergency & crisis management
The digital worker for emergency management digitalises your existing emergency systems – from the checklist through alerting to audit-proof documentation when it matters.
What the Emergency Assistant handles:
- Digitalise emergency & crisis plans
- Guide checklists & immediate measures
- Trigger alerting & escalation
- Document events audit-proof
- up to 55 % Automation
- 24/7 Available
- BPMN 2.0 auditable
Benefits
Benefits for emergency management
Why a digital worker helps when it matters: clear procedures, fast alerting and complete evidence.
Confidence to act
Guided checklists make sure no critical step is forgotten, even under pressure.
Complete evidence
Every measure is logged in an audit-proof way – important for regulators, insurers and the debrief.
Always current & rehearsed
Plans, contacts and responsibilities stay maintained centrally and can be played through as a drill at any time.
Areas of use
Typical tasks in an emergency
From preparation to debrief: the Emergency Assistant guides through every phase of an emergency.
Preparation & prevention
- Digitalisation of emergency & crisis plans
- Action checklists & automated processing
- Business impact analyses
- Documentation of preventive activities
- On-call & responsibility management
- Running drills & test alerts
Response & coordination
- Structured handling of emergencies & incidents
- Digital assistants for active user guidance
- Real-time tracking of activities & processes
- Coordination between crisis team, responders & departments
- Automatic alerting & escalation
- Evidence for supervisory bodies
Standards & integrations
Standards, integration & operation
The Emergency Assistant connects existing systems, reporting chains and documentation without media breaks and in a traceable way.
Business continuity (BCM)
Emergency & recovery processes following recognised BCM principles.
BSI Standard 100-4
Guided by BSI Standard 100-4 for structured emergency management.
ISMS & GRC
Embedded into information security (ISMS) and GRC frameworks – auditable (BPMN 2.0).
Automation levels
Assistant · Agent · Worker
Three automation levels – matched to the task.
Digital Assistant
BPMN rule-based
Works strictly according to compliance and process rules (BPMN 2.0 & process engine) – perfect for structured rule sets and guided case handling, even in high-security areas.
Digital Agent
AI-powered
Understands unstructured data, emails and contracts via LLMs, takes over complex checks and decisions – autonomous tasks complementing existing systems.
Digital Worker
Autonomous AI orchestration
Solves whole processes autonomously and connects individual AI agents into teams – autonomous data transfer between legacy systems and web APIs, without media breaks.
Process
How it works
Job profile
Analyse tasks & workflows.
Configure
Model persona & processes (BPMN 2.0).
Connect
Integrate systems & data.
Operate
Cloud or on-premise, GDPR-compliant.
Optimise
Monitoring & governance.
Target groups
Which organisations is it for?
The Emergency Assistant suits any organisation with emergency, crisis or business continuity plans.
Companies & industry
- Production & plants
- Critical infrastructure (KRITIS)
- Business continuity management
- Occupational & plant safety
Public sector
- Authorities & administrations
- Emergency services & civil protection
- Municipal utilities & suppliers
- Education & healthcare institutions
Responsible roles
- Emergency & crisis teams
- Security & risk management
- Facility & operations
- Compliance & supervision
Frequently asked questions
The most common questions about the Emergency Assistant.
What does the Emergency Assistant do exactly?
The Emergency Assistant digitalises existing emergency and crisis plans, guides through the immediate measures by checklist when it matters, triggers alerting and escalation and documents every event in an audit-proof way.
How high is the automation level of the Emergency Assistant?
Around 55 % automation is achievable for the typical tasks of the Emergency Assistant – emergencies deliberately require human decisions, which the assistant supports in a structured way.
Does the Emergency Assistant replace the crisis team?
No. The Emergency Assistant supports the crisis team by guiding procedures, alerting and documenting – the decisions remain with the responsible people.
Can the Emergency Assistant be connected to alerting systems?
Yes. Alerting, communication and specialist systems can be integrated without media breaks via open standards, APIs and connectors.
Can emergencies be rehearsed without a real incident?
Yes. Plans and procedures can be played through as a drill or test alert at any time to prepare the organisation.
Is the documentation audit-proof?
Yes. Every measure and decision is logged in an audit-proof way – based on the open BPMN 2.0 standard.