Automation that feels like teamwork.

Digital law enforcement worker · Agent

Police Assistant

The digital worker for police and security authorities supports case processing, investigation and reporting – compliant, traceable and around the clock.

What the Police Assistant handles:

  • Case processing & case files
  • Incident reporting & online police station
  • Investigation support & research
  • Evidence & exhibit management
  • up to 60 % Automation
  • 24/7 Available
  • BPMN 2.0 auditable
Police Assistant – Law enforcement

Benefits

Benefits for police & security authorities

Why a digital worker noticeably relieves agencies – from incident reporting to the audit-proof case file.

Retain knowledge permanently

Organisational knowledge is preserved and retrievable around the clock – independent of shift work, staff turnover and waiting times.

Process cases faster

Incident reporting, accident and crime-scene documentation and research run automatically – processing times drop noticeably.

Uniform quality & legal certainty

Rules are applied consistently – uniform processing quality and traceable processes for investigation and the judiciary.

Free resources for investigations

Routine and service tasks disappear – officers gain time for investigation-relevant priorities.

Areas of use

Typical tasks in law enforcement & investigation

From incident reporting to exhibit management – the Police Assistant automates the services that arise daily in agencies.

Case & case file

  • Case processing & digital case file
  • Automated incident reporting (online police station)
  • Faster accident & crime-scene documentation
  • Investigation support & research
  • Deadline & date monitoring
  • Knowledge retention & information around the clock

Evidence, review & reporting

  • Evidence handling & exhibit management
  • Permit & review procedures
  • Collaboration with the judicial system
  • Automated service checks (IBAN, IP addresses)
  • Support for risk assessments (threat individuals)
  • Multi-language victim information with voice output

Standards & integrations

Specialist systems, INPOL & audit-proof records

The Police Assistant connects police specialist systems, statutory requirements and daily case processing – without media breaks and highly secure.

Police specialist systems

Connects case and information systems such as INPOL-Land, ViVA, POLAS, PIAV, VeRA and @rtus via open standards, APIs and connectors – without media breaks.

Case & information systems

Processes situation maps, GIS and case data and connects systems such as eFBS, CASE, MERLIN, KRISTAL and ZEUS – for end-to-end case processing.

High security & audit-proof records

Cases, case files and exhibits are recorded in an audit-proof way – GDPR-compliant, AI-neutral, auditable (BPMN 2.0) and optionally on-premise.

Automation levels

Assistant · Agent · Worker

Three automation levels – matched to the task.

MR.KNOW Digital Assistant
Supports & relieves

Digital Assistant

BPMN rule-based

Works strictly according to compliance and process rules (BPMN 2.0 & process engine) – perfect for structured rule sets and guided case handling, even in high-security areas.

MR.KNOW Digital Agent
Acts & decides

Digital Agent

AI-powered

Understands unstructured data, emails and contracts via LLMs, takes over complex checks and decisions – autonomous tasks complementing existing systems.

MR.KNOW Digital Worker
Works & delivers results

Digital Worker

Autonomous AI orchestration

Solves whole processes autonomously and connects individual AI agents into teams – autonomous data transfer between legacy systems and web APIs, without media breaks.

Process

How it works

  1. Job profile

    Analyse tasks & workflows.

  2. Configure

    Model persona & processes (BPMN 2.0).

  3. Connect

    Integrate systems & data.

  4. Operate

    Cloud or on-premise, GDPR-compliant.

  5. Optimise

    Monitoring & governance.

Start potential analysis now

Target groups

For which authorities & areas?

The Police Assistant is tailored to security and investigation authorities – from the local station to border and judicial administration.

Police & law enforcement

  • State & federal police
  • Criminal police & investigation units
  • State security & threat-individual cases
  • Cybercrime units

Security & border authorities

  • Migration & border authorities
  • Immigration & customs authorities
  • Public order & traffic authorities
  • Hazardous-goods & heavy-load controls

Administration & justice

  • Public administration & citizen portals
  • Justice & the judicial system
  • Reporting & permit offices
  • Crisis & situation centres

Frequently asked questions

The most common questions about the Police Assistant.

What does the Police Assistant do exactly?

The Police Assistant supports police and security authorities with case processing and digital case files, incident reporting, investigation support, evidence and exhibit management as well as reporting duties – compliant, traceable and around the clock.

How high is the automation level of the Police Assistant?

For the Police Assistant's typical tasks, around 60 % automation is achievable – we determine the exact figure from your job profile.

Can the Police Assistant integrate with existing specialist systems?

Yes. The Police Assistant connects seamlessly via open standards, APIs and connectors to police specialist systems and information systems such as INPOL-Land, ViVA, POLAS, PIAV, VeRA, @rtus, eFBS or KRISTAL as well as to ERP, CRM and specialist systems.

Does the Police Assistant support evidence and exhibit management?

Yes. The Police Assistant assists with evidence handling, documents exhibits without gaps and ensures a continuous, audit-proof chain from intake to handover to the judicial system.

How does the Police Assistant help with incident reporting and the online police station?

The Police Assistant automates incident reporting via the online police station, speeds up accident and crime-scene documentation, runs service checks (e.g. IBAN and IP-address matching) and informs affected people in multiple languages – with voice output on request.

Is the Police Assistant GDPR-compliant and suitable for high security?

Yes. The Police Assistant is GDPR-compliant, AI-neutral and fully auditable (BPMN 2.0). It runs either as a high-security SaaS cloud or on-premise in the authority's own data centre.

Is case processing audit-proof?

Yes. Cases, case files and exhibits are documented in an audit-proof way and can be traced end to end – based on the open standard BPMN 2.0.