Faster processing
Structured, guided procedures shorten case handling.
Border Assistant · Assistant
Digitalise border control & case processing
The digital worker digitalises border control, asylum and case processing for public authorities – compliant and audit-proof.
What the Border Assistant handles:
- Capture cases in a structured way
- Check documents & identities
- Run procedures on a rule basis
- Document decisions audit-proof
- up to 57 % Automation
- 24/7 Available
- BPMN 2.0 auditable
Benefits
Benefits for border control
Relieving authority processes at the border: faster, legally sound and fully documented.
Legal certainty
Rule-based workflows ensure compliance with legal requirements.
Relieved staff
Routine checks and documentation are automated – leaving more time for the decision.
Complete evidence
Every step of the procedure is documented in an audit-proof way.
Areas of use
Typical tasks in case processing
From capture to decision: the Border Assistant guides compliantly through border and asylum procedures.
Capture & checks
- Structured capture of cases & individuals
- Digitalisation of all required documents
- Document & identity verification
- Initial assessment of entry and immigration against fixed criteria
- Multilingual initial information & form support
- Deadline & responsibility management
Procedures & connectivity
- Automation of the asylum process & faster application review
- Hearing & file assistance, digital records management
- Coordination of nationwide distribution
- Automated border control records
- Integration via microservices & middleware
- Interfaces to other authorities
Standards & integrations
Specialist systems, registers & compliance
The Border Assistant connects specialist systems, registers and legal requirements without media breaks.
Process & integration
BPMN 2.0, microservices and middleware to connect existing systems.
Identity & records
Identity management and digital records management.
Extensible
With AI, sensors and cameras as well as the intelligence cycle; combinable with police processes.
Automation levels
Assistant · Agent · Worker
Three automation levels – matched to the task.
Digital Assistant
BPMN rule-based
Works strictly according to compliance and process rules (BPMN 2.0 & process engine) – perfect for structured rule sets and guided case handling, even in high-security areas.
Digital Agent
AI-powered
Understands unstructured data, emails and contracts via LLMs, takes over complex checks and decisions – autonomous tasks complementing existing systems.
Digital Worker
Autonomous AI orchestration
Solves whole processes autonomously and connects individual AI agents into teams – autonomous data transfer between legacy systems and web APIs, without media breaks.
Process
How it works
Job profile
Analyse tasks & workflows.
Configure
Model persona & processes (BPMN 2.0).
Connect
Integrate systems & data.
Operate
Cloud or on-premise, GDPR-compliant.
Optimise
Monitoring & governance.
Target groups
Which authorities is it for?
The Border Assistant is tailored to sovereign border, migration and case processing procedures.
Border & migration authorities
- Border protection & border control
- Migration & immigration authorities
- Asylum & reception procedures
- Consular procedures
Security & administration
- Police & security authorities
- Regulatory & specialist administrations
- Registers & civil registration
- Back office & case handling
Fields of use
- Case processing
- Document & identity verification
- Procedure control
- Evidence & documentation
Frequently asked questions
The most common questions about the Border Assistant.
What does the Border Assistant do exactly?
The Border Assistant digitalises border control, asylum and case processing – from structured capture and document checks through rule-based case management to audit-proof documentation.
How high is the automation level of the Border Assistant?
Around 57 % automation is achievable for the typical tasks of the Border Assistant – sovereign decisions remain with people, whom the assistant supports in a compliant way.
Does the Border Assistant replace official decisions?
No. The Border Assistant runs procedures on a rule basis, prepares decisions and documents them – the sovereign decision remains with the responsible officers.
Can the Border Assistant be connected to specialist systems and registers?
Yes. Official specialist systems and registers can be integrated via open standards, APIs and connectors.
What about data protection?
The Border Assistant provides access control and is GDPR-compliant; every step is documented in an audit-proof way.
Is case processing audit-proof?
Yes. Every step of the procedure is documented in an audit-proof way – based on the open BPMN 2.0 standard.