Automation that feels like teamwork.

Innovation Assistant · Assistant

Digitalise idea & innovation management

The digital worker unlocks potential for better processes and innovation, from idea submission and expert reports through evaluation to implementation.

What the Innovation Assistant handles:

  • Capture ideas & reports
  • Run evaluation & selection
  • Track implementation & measures
  • Manage awards & feedback
  • up to 52 % Automation
  • 24/7 Available
  • BPMN 2.0 auditable
Innovation Assistant – digital worker by MR.KNOW

Benefits

Benefits for idea management

How a digital worker fosters innovation: more good ideas, implemented faster.

More good ideas

A low-threshold, transparent process encourages people to submit improvements.

Nothing gets lost

Every idea is captured, evaluated and tracked – instead of fading away in inboxes.

Faster implementation

Clear evaluation and approval paths move good ideas into practice quickly.

Measurable benefit

Savings, status and participation can be evaluated – the basis for steering.

Areas of use

Typical tasks in idea management

From submission to implementation: the Innovation Assistant guides through the idea process.

Submission & evaluation

  • Digital suggestion scheme (anonymous or open)
  • Reviewer assistants with delegation & rating functions
  • AI-supported tips & wording suggestions
  • Colour-coded process paths for transparency
  • Automated notifications, escalations & deputy rules
  • Multilingual support incl. AI translation

Implementation & recognition

  • Integrated award system (payments & benefits in kind)
  • Collaboration tools for virtual creative spaces
  • Idea pools & working groups
  • Appointment & meeting management
  • Reports on savings potential
  • Individual adjustment of processes, fields & access rights

Standards & integrations

Portals, systems & evidence

The Innovation Assistant connects submission, evaluation and implementation without media breaks.

Whistleblowing system

To meet legal requirements on whistleblower protection.

Suggestion scheme & CIP

Extendable with an employee suggestion scheme and continuous improvement processes.

Portals & systems

Web-based intranet portals; data integration with ERP, ECM and CRM.

Automation levels

Assistant · Agent · Worker

Three automation levels – matched to the task.

MR.KNOW Digital Assistant
Supports & relieves

Digital Assistant

BPMN rule-based

Works strictly according to compliance and process rules (BPMN 2.0 & process engine) – perfect for structured rule sets and guided case handling, even in high-security areas.

MR.KNOW Digital Agent
Acts & decides

Digital Agent

AI-powered

Understands unstructured data, emails and contracts via LLMs, takes over complex checks and decisions – autonomous tasks complementing existing systems.

MR.KNOW Digital Worker
Works & delivers results

Digital Worker

Autonomous AI orchestration

Solves whole processes autonomously and connects individual AI agents into teams – autonomous data transfer between legacy systems and web APIs, without media breaks.

Process

How it works

  1. Job profile

    Analyse tasks & workflows.

  2. Configure

    Model persona & processes (BPMN 2.0).

  3. Connect

    Integrate systems & data.

  4. Operate

    Cloud or on-premise, GDPR-compliant.

  5. Optimise

    Monitoring & governance.

Start potential analysis now

Target groups

Which organisations is it for?

The Innovation Assistant suits any organisation that wants to use ideas and improvements systematically.

Innovation & CIP

  • Idea & innovation management
  • Continuous improvement process
  • Employee suggestion scheme
  • Lean & operational excellence

HR & organisation

  • People & organisational development
  • Knowledge management
  • Quality management
  • Change management

Industries

  • Industry & production
  • Services
  • Public sector
  • Mid-sized companies & corporates

Frequently asked questions

The most common questions about the Innovation Assistant.

What does the Innovation Assistant do exactly?

The Innovation Assistant runs idea and whistleblowing management – from submission through categorisation, expert reports, evaluation and selection to implementation, awards and reporting.

How high is the automation level of the Innovation Assistant?

Around 52 % automation is achievable for the typical tasks of the Innovation Assistant – judging the substance of an idea deliberately stays with people, whom the assistant supports in a structured way.

Does the Innovation Assistant cover the employee suggestion scheme?

Yes. Employee suggestion schemes, idea management and whistleblowing processes can all be modelled.

Do submitters receive feedback?

Yes. The process provides structured feedback and status information to the people who submitted an idea.

Can the Innovation Assistant be integrated with the intranet and HR?

Yes. It connects to idea portals, the intranet and HR systems via open standards, APIs and connectors.

Are decisions documented traceably?

Yes. Ideas, evaluations and decisions are documented traceably – based on the open BPMN 2.0 standard.

How does the Innovation Assistant support writing expert reports?

Reviewer assistants with delegation and rating functions guide through the assessment, while AI-supported tips and wording suggestions help with the writing. Colour-coded process paths show at any time where a report stands.

Is the Innovation Assistant suitable as a whistleblowing system?

Yes. Submissions can be anonymous or open, and the Innovation Assistant can be used as a whistleblowing system to meet the legal requirements of whistleblower protection.