# MR.KNOW — Digitale Fachkräfte (Inspire Technologies GmbH) > MR.KNOW builds AI-powered "digital workers" (digitale Fachkräfte) that companies > deploy like staff to address labour shortages. Solutions are based on the open > BPMN 2.0 standard combined with AI, low-code/no-code, middleware and a process > engine. GDPR-compliant, AI-neutral, available as SaaS or on-premise. > Made in Black Forest, Germany. ## What is a "digitale Fachkraft"? A digital worker is a configurable, AI-supported software colleague that takes over defined tasks of a job profile. MR.KNOW offers three automation levels: - Digital Assistant — BPMN rule-based; structured, compliant, guided case handling. - Digital Agent — AI/LLM-powered; understands unstructured data and makes decisions. - Digital Worker — autonomous AI orchestration; solves whole processes autonomously. ## Was sind digitale Fachkräfte und digitale Assistenten? (Deutsch) Eine digitale Fachkraft ist eine konfigurierbare, KI-gestützte Software-Kraft, die definierte Aufgaben eines Stellenprofils übernimmt – in drei Ausbaustufen: - Digitaler Assistent (Digital Assistant) — BPMN-regelbasiert; strukturierte, geführte, DSGVO-konforme Sachbearbeitung rund um die Uhr. - Digitaler Agent (Digital Agent) — KI-/LLM-gestützt; versteht unstrukturierte Daten und trifft Entscheidungen im Rahmen klarer Regeln. - Digitaler Worker (Digital Worker) — Autonome KI-Orchestrierung; löst ganze Vorgänge autonom über Systemgrenzen hinweg. Relevante Suchbegriffe: digitale Fachkräfte, digitale Assistenten, digitaler Assistent, KI-gestützte Sachbearbeitung, Prozessautomatisierung, BPMN 2.0, Fachkräftemangel. ## Key pages (new site, DE / EN) - Home: https://www.mrknow.ai/ · https://www.mrknow.ai/en/ - Digital workers (definition / overview): https://www.mrknow.ai/digitale-fachkraefte.html · /en/digital-workers.html - Digital assistant (rule-based tier · "digitale Assistenten"): https://www.mrknow.ai/digital-assistant.html · /en/digital-assistant.html - Examples / use cases: https://www.mrknow.ai/fachkraefte.html · /en/workforce.html - Consulting: https://www.mrknow.ai/beratung.html · /en/consulting.html - Webinars: https://www.mrknow.ai/webinare.html · /en/webinars.html - Salaries / cost comparison: https://www.mrknow.ai/gehaelter.html · /en/salaries.html - About: https://www.mrknow.ai/ueber-uns.html · /en/about.html - Infowall (events, articles, case studies, news): https://www.mrknow.ai/infowall.html · /en/infowall.html - Contact: https://www.mrknow.ai/kontakt.html · /en/contact.html - AssistantBPM (enterprise platform for digital workers): https://bpm.mrknow.ai ## Company - Inspire Technologies GmbH, Leopoldstr. 1, 78112 St. Georgen, Germany - Managing Directors: Dr. Michael Otte, Andreas Mucke - Contact: kontakt@mrknow.ai · +49 (0) 7724 85990-10 - Differentiators: AI neutrality (no vendor lock-in), open BPMN 2.0 (no black box), sovereign deployment (SaaS or on-premise), investment protection.